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Our guarantee

Does ModernFurnitureBay.com provide a manufacturer’s warranty?

 


Yes, Bel Furniture will provide the customer with a one-year limited warranty against defects in material and workmanship.

Who is eligible for this warranty?

 


Only the original purchaser will be eligible for the Modernfurniturebay.com limited warranty.

When will the warranty start?

 


The warranty is valid for 12 months from the date of purchase.

How does ModernFurnitureBay.com handle claims on the warranty?

 


We will decide whether to repair or to replace the item. If the customer picked up the items at the time of purchase, then the customer may bring the item to the our Distribution Center for repairs or replacement. However, every customer has the option to have their damaged items picked up and returned by the Modernfurniturebay.com shipping company for a nominal fee.

When and where can I report my claim under the manufacturer’s limited warranty?

 


You may report your claim for the manufacturer’s limited warranty at the Modern Furniture Bay office, open Monday to Friday, 10-30am to 6pm:(855)-814-4505

Does ModernFurnitureBay.com offer any extended warranty on furniture?

 


Yes. The extended warranty on furniture is offered, which protects your furniture for five years from the date of purchase. The program gives real value to the customer’s investment.

What is covered under the extended furniture warranty?

 


Your furniture is covered for five years for minor accidents such as:

  • Food and beverage stains on fabric, leather and wood
  • Rips, tears, burns and punctures on fabric/leather upholstery
  • Liquid rings, heat marks and gouges on wood and stone
  • Glass and mirror breakage´╗┐